Indiana American Water is a privately held investor-owned water utility company headquartered in Indianapolis, Indiana. It is a subsidiary of American Water Works Company, Inc., the largest publicly traded water and wastewater utility company in the United States. Indiana American Water provides water and wastewater services to approximately 1.3 million people in Indiana and Illinois.
The company was founded in 1886 as the Indianapolis Water Company. In 1923, it merged with the Terre Haute Water Works Company to form the Indiana Water Company. In 1968, the company acquired the American Water Works Company of Illinois, and in 1970, it adopted its current name. Indiana American Water is a regulated utility, and its rates are set by the Indiana Utility Regulatory Commission.
The company's main article topics include:
- Water quality
- Water conservation
- Infrastructure investment
- Customer service
Indiana American Water
Indiana American Water is a privately held investor-owned water utility company headquartered in Indianapolis, Indiana. It is a subsidiary of American Water Works Company, Inc., the largest publicly traded water and wastewater utility company in the United States. Indiana American Water provides water and wastewater services to approximately 1.3 million people in Indiana and Illinois.
- Water quality: Indiana American Water is committed to providing high-quality water to its customers. The company's water meets or exceeds all federal and state drinking water standards.
- Water conservation: Indiana American Water is actively working to promote water conservation. The company offers a variety of programs and resources to help customers reduce their water use.
- Infrastructure investment: Indiana American Water is investing heavily in its infrastructure to ensure that it can continue to provide reliable water service to its customers. The company is investing in new water mains, water treatment plants, and other infrastructure improvements.
- Customer service: Indiana American Water is committed to providing excellent customer service. The company has a team of dedicated customer service representatives who are available to help customers with any questions or concerns they may have.
- Community involvement: Indiana American Water is actively involved in the communities it serves. The company supports a variety of community organizations and programs.
- Environmental stewardship: Indiana American Water is committed to protecting the environment. The company is working to reduce its carbon footprint and promote sustainable water use practices.
1. Water quality
Water quality is essential to public health. Indiana American Water understands this and is committed to providing its customers with high-quality water. The company's water meets or exceeds all federal and state drinking water standards.
To ensure water quality, Indiana American Water employs a multi-barrier approach. This approach includes:
- Source water protection: Indiana American Water works to protect its source water from contamination. The company monitors its source water for potential contaminants and takes steps to reduce the risk of contamination.
- Water treatment: Indiana American Water uses a variety of water treatment processes to remove contaminants from its water. These processes include filtration, disinfection, and corrosion control.
- Water quality monitoring: Indiana American Water monitors its water quality on a regular basis. The company tests its water for a variety of contaminants, including bacteria, lead, and copper.
Indiana American Water's commitment to water quality is evident in its results. The company's water quality consistently meets or exceeds all federal and state drinking water standards.
Providing high-quality water is essential to Indiana American Water's mission of providing safe and reliable water service to its customers. The company's commitment to water quality is a key reason why it is one of the most trusted water utilities in the United States.
2. Water conservation
Water conservation is an important part of Indiana American Water's mission to provide safe and reliable water service to its customers. The company is actively working to promote water conservation through a variety of programs and resources.
- Public education: Indiana American Water offers a variety of public education programs to help customers learn about water conservation. These programs include school presentations, community workshops, and online resources.
- Water audits: Indiana American Water offers free water audits to help customers identify ways to reduce their water use. These audits can be conducted in homes, businesses, and other facilities.
- Rebates and incentives: Indiana American Water offers rebates and incentives to customers who purchase water-efficient appliances and fixtures. These rebates and incentives can help customers save money on their water bills.
Indiana American Water's water conservation programs are making a difference. The company has helped its customers to reduce their water use by millions of gallons per year.
3. Infrastructure investment
Indiana American Water's infrastructure investment is essential to the company's mission of providing safe and reliable water service to its customers. The company's infrastructure is aging and in need of replacement and upgrades. By investing in its infrastructure, Indiana American Water is ensuring that it can continue to provide high-quality water service to its customers for years to come.
- Improved water quality: New water mains and water treatment plants will help to improve water quality by removing contaminants and other impurities. This will result in better tasting water and reduced health risks for customers.
- Increased water pressure: New water mains will help to increase water pressure, which will improve water flow and make it easier to use water-intensive appliances such as washing machines and dishwashers.
- Reduced water loss: New water mains will help to reduce water loss, which will save the company money and help to protect the environment.
- Improved customer service: New water mains and water treatment plants will help to improve customer service by reducing the number of water outages and other service interruptions.
Indiana American Water's infrastructure investment is a major undertaking, but it is essential to the company's mission of providing safe and reliable water service to its customers. The company is committed to investing in its infrastructure to ensure that it can continue to meet the needs of its customers for years to come.
4. Customer service
Excellent customer service is essential to any business, and Indiana American Water is no exception. The company understands that its customers are its most important asset, and it is committed to providing them with the best possible service.
Indiana American Water's customer service representatives are available 24 hours a day, 7 days a week to help customers with any questions or concerns they may have. They are trained to be courteous, helpful, and efficient, and they are always willing to go the extra mile to help customers resolve their issues.
In addition to its team of customer service representatives, Indiana American Water also offers a variety of self-service options to help customers manage their accounts and resolve their issues. Customers can access their accounts online, view their bills, make payments, and report outages. They can also contact customer service via email or chat.
Indiana American Water's commitment to customer service is evident in its customer satisfaction ratings. The company consistently receives high marks from its customers for its customer service, and it is one of the most trusted water utilities in the United States.
Excellent customer service is a key component of Indiana American Water's success. The company understands that its customers are its most important asset, and it is committed to providing them with the best possible service.
5. Community involvement
Indiana American Water's community involvement is an important part of the company's mission to provide safe and reliable water service to its customers. The company believes that it has a responsibility to give back to the communities it serves, and it is committed to making a positive difference in the lives of its customers and neighbors.
Indiana American Water supports a variety of community organizations and programs, including:
- United Way
- American Red Cross
- Boys & Girls Clubs of America
- Habitat for Humanity
- Local food banks and homeless shelters
The company also supports a variety of educational programs, including:
- Water conservation education
- STEM education
- Environmental education
Indiana American Water's community involvement is making a difference in the lives of its customers and neighbors. The company's support of community organizations and programs is helping to improve the quality of life in the communities it serves.
For example, Indiana American Water's support of United Way helps to fund a variety of programs that provide essential services to people in need, such as food, shelter, and healthcare. The company's support of the American Red Cross helps to provide disaster relief to people who have been affected by natural disasters. And the company's support of Boys & Girls Clubs of America helps to provide a safe and nurturing environment for children and teens.
Indiana American Water's community involvement is a key part of the company's commitment to providing safe and reliable water service to its customers. The company believes that it has a responsibility to give back to the communities it serves, and it is committed to making a positive difference in the lives of its customers and neighbors.
Frequently Asked Questions about Indiana American Water
This section provides answers to some of the most frequently asked questions about Indiana American Water.
Question 1: What is Indiana American Water?Indiana American Water is a privately held investor-owned water utility company headquartered in Indianapolis, Indiana. It is a subsidiary of American Water Works Company, Inc., the largest publicly traded water and wastewater utility company in the United States. Indiana American Water provides water and wastewater services to approximately 1.3 million people in Indiana and Illinois.
Question 2: What is the quality of Indiana American Water's water?Indiana American Water is committed to providing high-quality water to its customers. The company's water meets or exceeds all federal and state drinking water standards.
Question 3: What is Indiana American Water doing to promote water conservation?Indiana American Water is actively working to promote water conservation. The company offers a variety of programs and resources to help customers reduce their water use.
Question 4: What is Indiana American Water doing to improve its infrastructure?Indiana American Water is investing heavily in its infrastructure to ensure that it can continue to provide reliable water service to its customers. The company is investing in new water mains, water treatment plants, and other infrastructure improvements.
Question 5: How can I get involved with Indiana American Water's community involvement programs?Indiana American Water is actively involved in the communities it serves. The company supports a variety of community organizations and programs. To learn more about Indiana American Water's community involvement programs, please visit the company's website.
Question 6: Where can I find more information about Indiana American Water?For more information about Indiana American Water, please visit the company's website.
These are just a few of the most frequently asked questions about Indiana American Water. For more information, please visit the company's website.
Transition to the next article section: Indiana American Water is committed to providing safe and reliable water service to its customers. The company is investing in its infrastructure, promoting water conservation, and supporting the communities it serves.
Water Conservation Tips from Indiana American Water
Indiana American Water is committed to helping its customers conserve water and protect the environment. Here are a few tips to help you reduce your water use:
Tip 1: Fix leaks promptly. A leaky faucet can waste up to 20 gallons of water per day. Check your faucets and toilets regularly for leaks, and repair them promptly.
Tip 2: Water your lawn wisely. Water your lawn deeply and less frequently to encourage deep root growth. Water during the cooler parts of the day to reduce evaporation.
Tip 3: Use a low-flow showerhead. A low-flow showerhead can reduce your water use by up to 50%. Look for showerheads that are WaterSense certified.
Tip 4: Wash full loads of laundry. Only wash full loads of laundry to avoid wasting water. Use the energy-saving setting on your washing machine, and air-dry your clothes whenever possible.
Tip 5: Turn off the water when brushing your teeth. Turning off the water when you brush your teeth can save up to 8 gallons of water per day.
Tip 6: Install a rain barrel. A rain barrel can collect rainwater, which can be used to water your lawn or garden.
Tip 7: Use a water-saving toilet. A water-saving toilet can use up to 20% less water than a standard toilet. Look for toilets that are WaterSense certified.
Tip 8: Take shorter showers. Take shorter showers to save water. Try to keep your showers under 5 minutes.
By following these tips, you can help conserve water and protect the environment.
Summary of key takeaways:
- Fixing leaks promptly can save up to 20 gallons of water per day.
- Watering your lawn wisely can reduce evaporation and encourage deep root growth.
- Using a low-flow showerhead can reduce your water use by up to 50%.
- Washing full loads of laundry and air-drying your clothes can save water and energy.
- Turning off the water when you brush your teeth can save up to 8 gallons of water per day.
- Installing a rain barrel can collect rainwater for watering your lawn or garden.
- Using a water-saving toilet can reduce your water use by up to 20%.
- Taking shorter showers can save water.
Transition to the article's conclusion:
By following these tips, you can help conserve water and protect the environment. Indiana American Water is committed to helping its customers save water and reduce their environmental impact.Conclusion
Indiana American Water is committed to providing safe, reliable, and affordable water service to its customers. The company is investing in its infrastructure, promoting water conservation, and supporting the communities it serves.
By working together, we can ensure that Indiana American Water continues to provide high-quality water service for generations to come.
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